Rebecca F. answered 03/28/19
Doctor of Health Science, Public Health and Informatics Professional
Full disclosure, my experience is with Esri's ArcGIS not with PostGIS. In examining the website for PostGIS, I've discovered that it is an open source product, and I love open source products but they do require more support than traditional products. My suggestion to you is visit https://postgis.net/support/ and pick a support option that works for you. Please feel free to reach out to me if I can assist you further, but my experience with ArcGIS and other software products, has been the support community is the best way to get questions answered. Best of luck to you!