
John-Michael B. answered 03/28/20
English Language and Literature tutor with 10+ years of experience
Hey Kaitlyn,
I would like to address your second question: "Should companies be held publicly accountable for their mistakes?"
Since there are many types of companies, mistakes, and forms of accountability, we need to break down the question so that we can argue for a specific stance.
First, lets think about the size of the company and who might be affected by their mistakes. If a rather local company, for example a family owned bakery that has a few stores in New York makes bread with rotten flour one day and sells it to people. Those consumers might get sick and never return, others might sue, and maybe some journalists will write a bad report on them. For small scale, local companies, mistakes almost always come back to bite them. This is a fairly typical self-correcting behavior of the market economy. It is based on the idea that social responsibility is built into local market economies because if a business makes a mistake, they will go out of business because the local community will refuse to do business with them. The key component is local.
On the other hand, in our globalized world, multi-national corporations don't have a local community to keep them accountable. For example, if a computer corporation uses exposes it's labor force in China to toxic chemicals, U.S. consumers will not be negatively effected and many probably won't know about corporation's mistake, and even if they did know they probably wouldn't be able to do anything about it. Therefore, the accountability cannot come from the consumer, it usually has to come from international government regulations that force companies to respect human rights.
Relatedly, many companies have been responsible for ecological mistakes. For example, when the BP oil spill in the Gulf of Mexico caused millions of dollars in damage to small local fisherman and wreaked havoc on the local ecology, BP was sued by the US and required to compensate the fishing industry and pay for ecological clean-up.
To answer your question, it is important to think about the type of companies we're referring to and the types of mistakes companies make and who those mistakes effect in order to understand what accountability should look like.
I hope this is helpful, Kaitlyn.
Best,
John-Michael