
Max M. answered 06/28/19
Harvard Literature major with 20 years of coaching writers
Interesting question. I don't know about an "official" term (official according to whom?), but people sometimes refer to that character as the audience's (or reader's) spokesperson, or the audience's way in, or speaking from the audience's point of view, or something like that. The character who needs the same information that the audience needs.
As for shows eliminating that character...that sounds like too broad a statement to me. The basic idea is that one of the big problems of dramatic storytelling has always been how to get the audience up to speed on the situation. You probably already know that information is called "exposition." Some writers manage this elegantly, in a way that not only conveys the information but also deepens the world of the story, and some are clumsy about it. There's a well-known cliche of English murder mysteries starting with a maid answering the phone--"Hello, Colonel Johnson's residence...No, I'm sorry, he doesn't see visitors anymore, not since his wife died so mysteriously one year ago today, and with the tide coming in every evening, the house is totally cut off..." you get the idea. And certainly the idea of a doctor who doesn't know medicine is absurd. A lot of medical procedurals start with the main character's first day on the job, which allows them to learn about, say, hospital procedure along with the audience, while also allowing the audience to trace their growth. Other shows find other ways to do it.
As for whether it's "good," well, what do you want to accomplish? If you want the audience to relate to your world, then somehow or other they need to be able to understand it. If you want them to feel alienated, then by all means withhold as much as you want. Form follows function.
But yeah, beginnings are hard to write well, and exposition is a big reason why.