
Callie H. answered 03/20/19
English Teacher for 25 years
If you ask a person why he rewarded his friend, he will tell you, "She deserved it."
I find it helpful, if you're not talking about real people, to make one male and one female, and then you can use pronouns. If they are real people, you can use names the same way.
If you ask Charles why he rewarded John, he will tell you, "John deserves it."