Asked • 03/18/19

What is the name of the bias that associate a thing as good because it has a relation to another good thing?

A customer buys X from "brand A" and has positive experience with it. "Brand A" also sells Y. Now the customer things it is good to buy Y because of his/her positive experience with buying X from brand A and that since it was good, buying Y from brand A should also be good. They bought Y because of association. \n\nWhat would be the name of the psychological process or cognitive bias that lead the customer to buy Y ?

1 Expert Answer

By:

Amy M. answered • 03/24/19

Tutor
New to Wyzant

Homeschool for 5 years BA in Psychology some Graduate work in child

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