cancellation charged never sheduled

Question

My instructor never scheduled a lesson but charged for the cancellation, her name is $45/hour (online)

Jennifer B from

Glendale, AZ 85308

Can you help get us refund

Answer 1

Hi Nadeem,

I'm so sorry this happened! Please refer to this article for assistance in disputing a cancellation fee charge: https://support.wyzant.com/hc/en-us/articles/360042637952-How-do-I-dispute-a-lesson-or-cancellation-fee-charge-

If your tutor voids the charge, email [email protected] or by clicking the orange Support button on https://support.wyzant.com, and the website will process the refund back to your method of payment.

I hope this helps and please feel free to reach out if you are still looking for a Biology tutor.