Use the Henderson-Hasselbalch equation:
pH = pKa + log A/HA
where A = ionized form and HA = acid form (unionized)
The problem wants ratio of ionized (A) to unionized or acid form (HA), which is A/HA:
5 = 6.2 + log A/HA
5-6.2 = log A/HA
-1.2 = log A/HA
A/HA = antilog (or inverse log) -1.2 = 0.06
A/HA ratio is 0.06