If we call Carmen's wrong score W, and her real score R,
then R = 5W
Let's call the original mean average score for the class, A.
That means there were 26 * A points scored by the 26 students.
Let's set N = New Average. N = A + 2.
That means there are 26 * N, or 26 (A + 2) points scored now.
This multiplies out to 26A + 52 points total scored by the class, as opposed to the original of 26A.
Carmen's new score is 5 times bigger than her original score, and this difference accounts for 52 points.
Since R = 5W, then R - W = 5W - W, or 4W. 4W = 52, so W = 13.
R = 5W = 5(13), or 85.
There's probably a simpler way of explaining this, but this is how it flowed out as I was working on it.