Arturo O. answered 02/20/20
Experienced Physics Teacher for Physics Tutoring
At the bottom of the hill, its energy was mgh1, where h1 is the height of the hill. But if it bounces up to a height h2 with h2 < h1, it ends up with a lower energy of mgh2. The dissipated energy must be the absolute value of the change in energy ΔE.
|ΔE| = |mgh2 - mgh1| = mg(h1 - h2)
Plug in these numbers and finish from here:
m = 20 kg
g = 9.8 m/s2
h1 = 10 m
h2 = 4 m