
John L. answered 06/18/19
Kind, Patient, Knowledgeable Graphic Designer / Creative Illustrator
Hi!
You're close, but you have to first change your text/font to a vector object. It will continue to be an editable font until you do this:
Select your text > Text (drop down menu) > Create Outlines
Now you'll be able to select both objects and use Pathfinder as you describe.
Cheers,
John