
Kenneth S. answered 03/17/18
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Expert Help in Algebra/Trig/(Pre)calculus to Guarantee Success in 2018
The question mentions two points: one where x=0, the other where x=4. Since said points are on the parabola, you calculate the associated y values using substitution (for x) in the function definition.
Having done that, you can use the slope formula to determine the slope of a line through (x1, y1) & (x2,y2), where the numbers after x or y indicate which point you're working with--i.e. they should be SUBSCRIPTS).