Inactive Tutor answered 03/17/18
Tutor
New to Wyzant
The question mentions two points: one where x=0, the other where x=4. Since said points are on the parabola, you calculate the associated y values using substitution (for x) in the function definition.
Having done that, you can use the slope formula to determine the slope of a line through (x1, y1) & (x2,y2), where the numbers after x or y indicate which point you're working with--i.e. they should be SUBSCRIPTS).