
Yumi O.
asked 02/02/24Camera not working
Last time, I could see my tutor, but the tutor couldn't see me. I use my camera all the time with Zoom meetings, but I don't know how to set up with Wyzant. Please help me.
Thank you
1 Expert Answer
Bianca M. answered 04/16/24
Master's Educated Former Teacher and Administrator for K-8 Tutoring!
Hi there!
What browser are you using? I would recommend using Chrome! When I use Safari on my Macbook my camera never works on Google Meets or my tutoring sessions on Wyzant or Fullmind. But when I use the Chrome browser it works!
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Susan D.
Hi, please know Ask an Expert is a platform for academic questions. The following Help Center article may be helpful in answering your question: https://support.wyzant.com/hc/en-us/articles/115000663926-Audio-Video-FAQs. If you need any assistance at any time, please contact our Customer Support Team at [email protected] and we will follow up as soon as we can.02/05/24