Hi Cynthya,
The by-hand method will give you a slightly different answer because z-tables are not exact. To reproduce the answer you specify, we can use Excel. We will need the sample mean, population mean, and standard error. Sample mean is 0.831, population mean is 0.896, and we can compute standard error with the following formula:
SE=sigma/sqrt(n)
sigma=standard deviation=0.329
n=sample size=43
SE=0.329/sqrt(43)
SE=0.0502
Now, we have all values we need for Excel:
xbar=0.831
mu=0.896
SE=0.0502
Go to Excel and type the following formula into any cell:
=NORM.DIST(0.831,0.896,0.0502,TRUE)
This will give you approximately 0.0976. I hope this helps.