
Chandra S.
asked 04/26/22I was charged for a session my tutor or I didn't schedule nor attend
I was charged for a session that never happened or scheduled. My tutor agrees. Please take that fee away
4 Answers By Expert Tutors
Sara B. answered 04/27/22
20+ experience tutoring all types of Writing, for all ages & levels
Or if you want to speak to a live person, you call WyzAnt Corporate offices between 10am - 5pm CT at 312-646-6365. Sometimes it helps to speak to a live person, and perhaps you can get your answer quicker since the online help can take 24-48 hours for them to email you back.
Peter F. answered 04/26/22
Published Author; Kinder-College Writing Tutor w/ 18 Years' Experience
Hi Chandra,
Contact WyzAnt Customer Support (the orange link that appears at the bottom of your screen on WyzAnt) and they will help you. Good luck!
In the event the session did not occur, please email [email protected]. All lessons are recorded and the records should display upon your request. I hope this helps.

Anonymous A. answered 04/27/22
Experienced English and Reading Tutor
You can also email [email protected]. However, it could take 3-5 business days to get a response. I hope this helps.
Still looking for help? Get the right answer, fast.
Get a free answer to a quick problem.
Most questions answered within 4 hours.
OR
Choose an expert and meet online. No packages or subscriptions, pay only for the time you need.
Melanie P.
Hi Chandra, Ask an Expert is a platform for academic questions. Please visit our Help Center at https://support.wyzant.com/hc/en-us, and ask your question. Or let our Customer Support department help you! Contact us at [email protected] and we will follow up as soon as we can.04/27/22