Imagine a Venn Diagram with 2 overlapping circles.
Circle D will represent people with dogs and circle C will represent people with cats.
The overlap is people with both dogs and cats and that is .20, therefore the probability of a dog only is .56 - .20 = .36.
Now subtract .36 and .20 and .12 from 1.00 and you get the probability of a customer having a cat only which will be .32.
Now add .32 and .20 and that would be having a cat with or without a dog which is .52.
Now we can answer each question.
a) That would be .36 + .20 + .32 = .88 or 1.00 - .12 = .88
b)That is .20 which is given
c) That would be 1.00 - .56 = .44
d) .36 as calculated above
e) This means what is the probability of having a dog given that one already has a cat.
So that would be .20/.52 = .38 rounded