Mo R.

asked • 10/25/21

Cant add payment method from Canada using credit card

Hi,

I am a new user here. I am trying to add a credit card as my payment method.

While adding billing address, the site doesn't show Canadian provinces,

How can I add my master card?

Thanks,

Rahman

Fariha N.

Hi Mo! Thank you for posting your question regarding payment method issues. Although I am unfortunately unable to solve this problem for you, due to my role as a tutor, I would suggest you contact the Wyzant support team via email in order to better assist you with this issue. The email contact is: [email protected] And of course-- please feel free to scroll through the Wyzant site for other options to contact Wyzant directly in order to solve payment related issue! Hope this helps!
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10/25/21

Melanie P.

Hi Mo, Ask an Expert is a platform for academic questions. Please visit our Help Center at https://support.wyzant.com/hc/en-us, and ask your question. Or let our Customer Support department help you! Contact us at [email protected] and we will follow up as soon as we can.
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10/26/21

1 Expert Answer

By:

Victoria M. answered • 10/28/21

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HI there!


I am not sure how you can add your Mastercard. I do in fact know you should contact Wyzant and they will lead from there. If you click on the link to "Contact Support" , there is an option to either call their number or email them. Hope this helps!

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