Hi! You need to solve for x and this can be done by creating a ratio
32 + 11 + 20 +x
------------------------=20
4
We divide by 4 because we are looking at averages for 4 weeks.
63 + x 20
----------- = -----
4 1
Multiply 63+x by 1 and 20 by 4
80=63 + x
-63 -63
---------------
17=x
To check work:
32 +11+20+17=80
80/4=20
Hope that helps!