in a company that polls people over the phone, what should a supervisor stress to assistants about calling participants?

Question

A. assuring potential subjects that she means no harm.

B. adjusting how questions based on the audience.

C. modifying how questions are asked based on initial responses.

D. being consistent in the wording of questions.

Answer 1

D- When conducting any research/polling, it is essential to ensure the wording of questions remains consistent for each individual. This enhances standardization and decreases the variability in responses simply based off of the way in which the question was asked.