Inactive Tutor answered 11/28/19
Your explanation to your student seems correct to me. "Will" can be used for "almost certainly" versus "is," which would have sounded like Ann is, as a matter of fact, busy.
Inactive Tutor answered 11/28/19
Your explanation to your student seems correct to me. "Will" can be used for "almost certainly" versus "is," which would have sounded like Ann is, as a matter of fact, busy.
Your correct advice to use "will" may have a simpler reason.
The student's call will take place in the future, even if only a few minutes or an hour. The use of "will" makes it clear that the student will call and Ann will be busy in the future.
Using "is," on the other hand, would suggest that Ann is busy right now at the time the two people are discussing when to call.
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