Maggie H. answered 06/23/19
Effective and Experienced Grammar and ESL Instructor
This is a great question. Your take on the Spanish influence on Philippine English is spot on.
Yes, it is incorrect in standard American English to ask, “How do you call (something)?” The correct form of the question is, “What do you call (something)?”
For example:
Q - What do you call the tool used to hit nails into wood?
A - A hammer
The word “how” can be used with the verb “say” when requesting a translation of a specific word.
For example:
Q - How do you say, “hello” in French?
A - Bonjour
Confusion on this issue relates to direct translations of other languages. For example, native speakers of American English say, “My name is Mary” while Spanish speakers say, “Me llamo Mary.” The direct translation of the Spanish is, “I call myself Mary.” Similarly, native English speakers ask, “What is your name?” while the direct translation of the common Spanish expression, “Como te llamas?” is, “How do you call yourself?”
Note that the expression, “How do you call...?” is correctly used in standard American English for situations involving attempts to use communication devices.
For example:
Q — “How do you call someone on Skype?”
A — “First you need to add the person’s Skype address to your contact list. Then s/he needs to accept your invitation. Finally, you type the address and click the green call button. “
Another example:
Q - How do you call the front desk from this phone?
A - Dial #0.