Assuming that we are talking about a normal distribution, 95% of the test subjects have pulse rates between 84 - 2(11.3) and 84 + 2(11.3). That is, between 61.4 and 106.6.
Only 2.5% (half of 5%) of the test subjects have pulse rates above 106.6. The z-score for 117.3 is
(117.3 - 84.7)/ 11.3 ≈ 2.88 (nearly 3 standard deviations above the mean). So, a pulse rate of 117.3 is unusual.