How to deal with Educational Testing Service (ETS) inefficiency and awful post-exam service?
I took the TOEFL test more than three months ago (outside US). Well before my deadlines. But I haven't received the paper scores yet and I shall mail them to the admission committees as an obligatory in my application package. Now, I'm running against the clock. Although I contacted customer support at ETS, the only thing I got is copy-pasted information of mailing time (allow 4-6 weeks abroad...) with a we-can-do-nothing-else statement. This is totally upsetting. I don't want to lose my applications (and the money I have spent to get all my document translated, legalized, etc.) because of such kafkian situation. Also, it doesn't make sense to order extra reports; probably, they will get lost again. Has anybody else passed throughout this predicament with ETS? What did you do? What should I do?