Deanna L. answered 02/26/14
Tutor
5.0
(222)
Electrical engineering major and music lover with MIT degree
Pat,
I typically use excel for this. First you have to find how many standard deviations 69 is from 80:
(69-80)/5=-2.2
Then you can use a lookup table or Excel's normsdist (or norm.s.dist, depending on the version):
normsdist(-2.2,1)=1.3%