Andrew M. answered 04/21/16
Tutor
New to Wyzant
Mathematics - Algebra a Specialty / F.I.T. Grad - B.S. w/Honors
It appears you are looking for "hours per message" or hour/message
hpm = (2 1/4)/36 = (9/4)/36 = (9/4)(1/36) = 1/16 hours per message
If you need to turn that into minutes per message multiply by 60 mins/hour
(1/16)(60) = 60/16 = 3 12/16 = 3 3/4 minutes per message
If you desire you could turn your 3/4 minutes into seconds by
multiplying by 60 seconds/minute.. (3/4)(60) = 3(15) = 45 seconds
Unit rate is 3 minutes 45 seconds per message