For the y-intercept, plug 0 in for x:
y = 02-4(4)-21=-21 --> (0,-21) for y-intercept
For x-intercepts, factor the equation, and set equal to zero
y = x2-4x-21
= (x-7)(x+3) = 0
--> x=7 or x=-3
--> (7,0) and (-3,0) for x-intercepts
For the vertex, since we have just found the x-intercepts, we can use the average of the x-values, since the vertex will be exactly half way between the x-intercepts. Lets call the vertex (h,k).
h = (-3+7)/2 = 4/2 = 2. Now plus this value into the equation to get k:
k= (2)2-4(2)-21 = -25.
--> vertex is (2,-25)
For whether the function has a min or max, it has a min, since the coefficient of the x2 term is +1 (positive, in particular).
What is the minimum value? This would be the 'k' value = -25.