
Derek M.
asked 11/14/22Have not received a call back from potential Tutors
It has been a long time since I last used Wyzant. Upon re-reviewing the instructions on how to find a Math tutor fo my daughter, I found a few possible tutors and sent each of them a request. I did get a message saying the message was sent and the tutor would get back to me. However, I have not received any responses from any of them. I am concerned I may have submitted my request incorrectly. The last time I did this, I received multiple responses within an hour or two. Any guidance you could provide to confirm I sent my emails to the tutors correctly would be appreciated.
1 Expert Answer

Juan M. answered 04/30/23
Professional Math and Physics Tutor
I'm sorry to hear that you have not received any responses from potential tutors. Here are a few steps you can take to confirm that you sent your emails correctly and increase the likelihood of receiving a response:
1. Check your email address: Make sure that you entered your email address correctly when you submitted your request. Check your email inbox and spam folder to see if any responses have been sent there.
2. Follow up with the tutors: If you have not received any responses, it is possible that the tutors may have missed your request or may be busy with other clients. Consider following up with the tutors through Wyzant's messaging system or by sending them an email directly.
3. Consider sending additional requests: If you have not received any responses, consider sending additional requests to other potential tutors. Make sure to personalize your message and highlight why you think the tutor would be a good fit for your daughter's needs.
4. Contact Wyzant support: If you continue to have trouble finding a tutor, contact Wyzant's customer support team. They may be able to help you troubleshoot any issues with your account or offer additional guidance on finding a tutor.
I hope this helps and that you are able to find a tutor that is a good fit for your daughter's needs.
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Melanie P.
Hi Derek, Ask an Expert is a platform for academic questions. Please visit our Help Center at https://support.wyzant.com/hc/en-us, and ask your question. Or let our Customer Support department help you! Contact us at [email protected] and we will follow up as soon as we can.11/15/22