On this type of question you want to first use the formula
z = (x – mean) / (standard deviation) in order to convert the given values over into a Z score. then once you have done that you can use technology like a calculator or Microsoft Excel to convert the value over into a probability
From the values in the question we get
z = (15 – 35)/11.3 = -1.77
for the Z values
using technology to convert that over then I get 0.0384 for the corresponding probability