The cost equation you've been given is
C(x) = 11x2 - 243x + 11682
which is a quadratic function (that is, the variable is to the second power, x2). You should have learned that these functions have a graph that looks like a parabola. Parabolas have a lowest (or highest, if it's inverted) point, called a vertex. Since the problem is asking you to find the lowest possible cost, that means they're asking you to look at the vertex.
There are several ways to look at the vertex, including graphing the function, re-writing it in vertex form, etc. For the purposes of the problem, however, the easiest thing is to remember that in a formula like ax2+bx+c, the x-coordinate of the vertex will be located at -b/(2a). In the case of your formula, the values of a, b, and c are:
a=11, b=-243, c=11682
so using the formula for the vertex coordinate, we get:
xvertex = - ( - 243)/(2 x 11) = 243 / 22 = 11.045
Since the problem says x measures the number of phones produced in thousands of units, this means that the lowest point of the function, so the lowest cost, happens when 11,045 units are manufactured.
The problem also asks you to find the cost to make this many phones. You have a formula to calculate cost given any value of x, so this is just a matter of plugging in your solution into the function C(x). Remember to use it in units of thousands, though, so 11.045 rather than 11,045.