First, draw the picture. You will see that the ground, house wall, and ladder form a triangle. Since the house is perpendicular to the ground, the angle between the ground and house wall is 90° and the triangle is a right triangle with the ladder forming the hypotenuse. Now you can use the Pythagorean Theorem (a2 + b2 = c2) to find the length of the ladder:
a = distance from house to base of ladder = 11 feet
b = height of window = 10 feet
c = length of ladder = ?