f(x) = x3 - 8x2 + 11x + 20
This cubic equation factors. You want three numbers that multiply to give 20 (the constant term) and add to give -8 (coefficient of the x2 term). The answers are -5, -4, and +1:
- (-5)(-4)(1) = 20
- -5 + (-4) + 1 = -8
So f(x) = (x-5)(x-4)(x+1) and the zeros are x = 5, 4, and -1.