
Byron S. answered 11/23/14
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Math and Science Tutor with an Engineering Background
Hi Nicole,
A normal distribution is symmetric, so the probability of values more extreme than two different values will occur if they are both the same distance from the mean in opposite directions.
For example, if your distribution had a mean of 0, then getting a number higher than 5 or lower than -5 would have the same probability.
This question gives a situation with a mean of 10. Are 8 and 18 the same distance away from 10?
You don't need the standard deviation to compare these probabilities, but you do need it if you're going to calculate the probabilities. You need a z-chart or statistics-capable calculator to find those values.