they sold 10,000 policies at $1,000 each = $10,000,000
a maximum claim of $20,000 will happen 1 in 100 policies
so the maximum claim value will be $20,000 x (10,000 policies x 1 claim/100 policies) = $2,000,000
the net gain to the company would be $10,000,000 - 2,000,000 = $8,000,000
the expected value per policy sold = $8,000,000 ÷ 10,000 policies= $800
from this point, you can continue, using the information for the other possibilities.