Note that we are asked to detect that the mean shock levels in the two groups are different and not which one is bigger. So we use a two-tailed test. Since the significance is not givven, we will use the default value of α = 0.05.
Conduct it as a two-sample t-test. Also, s2/s1 = 3.61/3.46 = 1.04, so we should pool and so the test will have 40 degrees of freedom.
sp = √[((n1 - 1)s12 + (n2 - 1)s22) / (n1 + n2 - 2)] = √[((21 - 1)3.462 + (21 - 1)3.612) / (21 + 21 - 2)] = 3.5358
SE = sp√(1/n1 + 1/n2) = 3.5358 / √10 = 1.11812
t = (μ1 - μ2) / SE = (16.2 - 13.8) / 1.11812 = 2.14647
p = 0.03795399
So there is evidence that encouragement affects the shock level.