Dashboard Update

Question

Hello team,

My tutor sent me a message to decline the meeting request due to the conflict. However, the dashboard still shows the lesson on the calendar.

How the dashboard can be updated, so my account will not be charged.

Thanks!

Judy

Answer 1

Hi! The lesson should be dropped once it is cancelled from the tutor's side. Sometimes there might be some system lag however it should be dropped once the tutor submits the decline request.