Hi Faith,
The empirical rule is also known as the 68-95-99.7 rule. This means that if data is normally distributed i.e. has a bell-shaped curve, 68% of that data falls within one standard deviation of the mean, 95% falls within two standard deviations of the mean, and 99.7% falls within three standard deviations of the mean. So:
Mean=2.54254
SD=0.42042
You want students with GPAs below 2.12212, so:
2.4254-(0.42042)=2.12212=One Standard Deviation Below Mean
You can now eliminate 68% of your students from the population, since they fall within one standard deviation either way. That leaves you with 32% of the students to account for. But, remember that half of these students will fall above the mean, and you don't want these, so your answer is 16%.
Alternatively, if you use z-scores and compute z=x-mu/sigma where:
x=2.12212
mu=mean=2.54254
sigma=sd=0.42042
z=-1; from table at z-table.com:
P=0.1587, 15.87%
Not sure which answer your instructor prefers, but both work.