Joanna A.

asked • 06/19/23

Totally unhappy with first lesson

Your website states you will cover the first lesson if we were not satisfied. I did not see that info until after my card was charged. My daughter had a bad experience. I summarized the issues with the tutor in a message to him. I’m not a vindictive person so didn’t give him a bad rating, but my money was wasted.

Melanie P.

Hi Joanna, please know Ask an Expert is a platform for academic questions. The following Help Center article may be helpful in answering your question: https://support.wyzant.com/hc/en-us/articles/208602136-What-s-the-Good-Fit-Guarantee-. If you need any assistance at any time, please contact our Customer Support Team at [email protected] and we will follow up as soon as we can.
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06/20/23

1 Expert Answer

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William W. answered • 06/19/23

Tutor
4.9 (1,021)

Math and science made easy - learn from a retired engineer

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Joanna, this is a forum for students to ask tutors for help with academic questions. Please use the Wyzant Help Center for issues such as this. You can get there from the main Wyzant page by clicking "About Us", then "Contact Us". Or, if you are logged in, click "Toolkit" then "Help Center".

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