J.R. S. answered 04/17/23
Ph.D. University Professor with 10+ years Tutoring Experience
For most buffer problems, you can use the Henderson Hasselbalch (HH) equation. There are two useful forms, one for acid buffers, and one for basic buffers.
acid buffer: pH = pKa + log [salt] / [acid]
base buffer: pOH = pKb + log [salt] / [base]
Since the current problem deals with a base buffer (NH3), we'll use that equation
pOH = pKb + log [NH4+] / [NH3]
Looking up the pKb for NH3 we find a value of 4.75
Converting pH to pOH we have 14.00 - 9.65 = 4.35
pOH = pKb + log [NH4+] / [NH3]
4.35 = 4.75 + log [NH4+] / [NH3]
log [NH4+] / [NH3] = -0.40
[NH4+] / [NH3] = 0.398
[NH4+] = 0.398 x 0.165
[NH4+] = 0.0657 M
moles NH4Cl needed: 2.65 L x 0.0657 mol / L = 0.174 moles NH4Cl needed
mass NH4Cl = 0.174 mols x 53.5 g / mol = 9.31 g NH4Cl