Mention an instance where you have followed-up with someone for any resolution.

Question

Mention an instance where you have followed-up with someone for any resolution. 

Answer 1

"BUILDING GOODWILL" - Resolutions are appreciated quickly. Customers feel the value in human follow-up.

Manideep R., Thank you for this question. Just last week, a customer could not attend their lesson at the last minute. This customer always contacts me in advance, if something comes up. Today, knowing the customer had a lot going on, I reached out first in advance of the lesson. The customer was so appreciative of this gesture.

Answer 2

In life, there are many instances when/where you need guidance to reach a solution. In my case, i have followed up with so many people in different situations. Ideally, I follow up with my parents and guardians to find solutions to adulthood (marriage) problems. At work, I team up with my seniors as well as colleagues to crack a complex assignment. So, in the hypothetical situation where you need help, anyone can help you, even your juniors.