J.R. S. answered 11/15/21
Ph.D. University Professor with 10+ years Tutoring Experience
The hint is not much of a hint since MnO2 is basically amphoteric, acting as both an acid or a base. It is a transition metal oxide, and the oxidation state of Mn is 4+. For transition metal oxides, the lowest oxidation state is generally basic, but 4+ is kind of in the middle. So, I'm not sure what the hint is meant to provide.
Here, I've balanced the redox equation in both acidic and basic medium. I think you have to be told whether to use acid or base, and you can't necessarily predict which is better. At least I'm not aware of how to choose. From the solutions, it appears they want you to balance it in basic medium since that gives you H2O on the reactant side.
3H2CO + 2MnO4- + 2H+ ==> 3H2CO2 + 2MnO2 + H2O ... in acid
3H2CO + 2MnO4- + H2O ==> 3H2CO2 + 2MnO2 + 2OH- ... in base