x = number of ounces
want to compute P(x > 4.8)
transform inequality to z-score = (x - mean)/SD
P(x > 4.8) = P(z > (4.8 - 4.5)/0.2 = P(z > 1.5) = P(z < -1.5) = 0.0688
convert probability to percentage by multiply probability by 100, so percentage = 6.88%