The soccer team's shirts have arrived in a big box, and people just start grabbing them, looking for the right size. The box contains 6 medium, 11 large, and 9 extra-large shirts. A player wants a medium for himself and one for his sister. Find the probability of each event described. Complete parts a through d below.
a) The first two the player grabs are the wrong sizes.
The probability that the first two shirts the player grabs are the wrong size is ________.
(Round to three decimal places as needed.)