use binomial approximation:
mean = np = 36 * 0.34 = 12.24
standard deviation = sqrt(npq) = sqrt(36 * 0.34 * 0.66) = 2.84
z = (x - mean)/SD
z = (x - 12.24)/2.84
a) P(x = 13) = P(12.5 < x < 13.5) = P((12.5-12.24)/2.84 < z < (13.5- 12.24)/2.84) = P(0.197 < z < 0.443) = 0.0907.
b) P(x <= 13) = P(x < 13.5) = P( z < (13.5 - 12.24)/2.84) = P(z < 0.4437) = 0.57
c) P(x >= 10) = P(x >= 9.5) = P( z> (9.5 - 12.24)/2.84) = P(z > -0.9648) = 0.8315
d) P(12 <= x <= 20) = P(11.5 <=x <= 20.5) = P( (11.5-12.24)/2.84 < z < (20.5-12.24/2.84)) = P(-2.61 < z < 2.91) = 0.9937