first compute probability of being above 116:
for x = score, z-score is
z = (x - mean)/standard deviation.
compute z score for mean 86, standard deviation 86 and score of 110:
z = (116 - 86)/10 = 3
compute probability of z-score exceeding 3:
p(z > 3) = 1 - P(z < 3) = 1 - 0.9987 = 0.0013
use probability to determine number of scores:
0.0013 * 5000 = 6.5, so 6.