The z* value is fixed for the desired confidence level, so if you change that, you change the confidence level, so I is not an option.
If you take a larger sample the margin of error will be reduced because the standard error portion of the margin of error computation has the square root of n in the denominator.. So II is an option.
Conversely, taking a smaller sample size, will increase the standard error potion of the margin of error computation and increase the margin of error, so III is not an option.
Final answer is a - II only.