For Question 1: Only selecting from a list of email from a specific internet provider limits the people that you might be in your sample (maybe older people don't have an email also who the internet provider is could skew your sample towards or away from certain groups...AOL is not used by many people anymore). Also sending an email and asking for a response (Voluntary) can give you biased answers, often only people with complaints reply to such requests, so you would not necessarily get a true representative set of responses.
When the size of your data set differ so much 25 vs. 150 a frequency distribution won't allow for a meaningful comparison of the 2 groups, by turning to relative frequency you will be using percentages which don't get skewed by the size of the group.
For Question 2 the numerator is the single cell where the row and column for Female and Live in a Dorm intersect. The denominator is the total number of student that live in a dorm