First find the probability that a test score is in the 68 to 71 range.
Let x = test score. x is normally distributed with mean 77 and SD = 3
z = (x - mean)/SD is normally distributed with mean 1 and SD = 0
z = (x - 77)/3
P(68 < x < 71) = P( 68- 77/3 < z < 71 - 77/3) = P(-3 < z < -2) = P(z < -2) - P(z < -3) = 0.0228 - 0.0013 = 0.0215
Find how many of 172 in that range = 172 * 0.0215 = 3.698 ~ 4.