Tom K. answered 10/01/20
Knowledgeable and Friendly Math and Statistics Tutor
You can get the two z values from the percentiles using the normal inverse function.
For example, in Excel, z1 =NORM.S.INV(0.45) = -0.1257 and
z2 =NORM.S.INV(0.65) = 0.3853
Then, recall z1 = (9 - µ)/σ and z2 = (12 - µ)/σ
Thus, z2 - z1 = 3/σ
Yet, z2 - z1 = 0.3853 - -0.1257 = .5110
Thus, 3/σ = .5110 , so σ = 3/.5110 = 5.8711
Then, as z2 = (12 - µ)/σ = 0.3853, µ = 12 - 0.3853 σ = 12 - 0.3853 * 5.8711 = 9.7378