Ho: p = 0.47
Ha: p > 0.47
sample proportion (phat) = 487/1002 = 0.486
test statistic z = (0.486-0.47)/(0.47*0.53/1002)**0.5 = 1.015
for right tailed test, p-value = P(z > 1.015). Because normal distribution symmetric that is equal to P(z < -1.015 = 0.155.
Because p-value exceeds 0.01, we do not reject the null hypothesis and we do not have sufficient evidence that the proportion of customers loyal to Chevrolet is greater than 47%.