Hannah H. answered 06/26/20
Previous University Finance Tutor
Begin by standardizing the normal random variable
z = x - mean / st, dev
z = 19.6 - 16.8 / 1
z = 2.8
The probability associated with a z-score of 2.8 is 0.9974.
The question asks for the probability that a randomly chosen item is less than 19.6 inches long. It is asking for the area less than a z-score of 2.8, which is 0.9974.