Mean is 21, standard deviation is 4
z-score = (x-mean)/standard deviation
z-score = (26 - 21)/4 = 1.25
z-score for x = 10 = (10-21)/4 = -2.75
Per standard normal probabilities table there is only a 0.0030 probability of getting a value as extreme as x=10 given N(21,4) which makes that value very unusual.